Alumni introduce themselves
Amaryllis Leyendeckers
Support Engineer
I work in Sydney, Australia, where I support both internal teams and clients through a variety of technical tasks. My daily responsibilities involve troubleshooting technical issues, ensuring system stability, and collaborating with colleagues to provide timely solutions. I often utilize problem-solving and communication skills to assist users and guide them through complex challenges. A significant part of my role involves analyzing data to identify trends and areas for improvement, helping optimize processes and enhance user experience. I work closely with engineers and product teams, offering insights and contributing to development projects that improve product performance. My role also involves using various system monitoring, issue tracking, and debugging tools to resolve technical problems. The ability to work collaboratively, a keen eye for detail, and strong technical skills are essential. My job is dynamic, offering continuous opportunities to learn and grow across different areas of technology.